Managerial Behavior and Business Communication

Code UE : US1734

  • Cours + travaux pratiques
  • 4 crédits




Public et conditions d'accès

Master in Management MIM M2 group: Project Management & Business Engineering

Objectifs pédagogiques

This module enables you, as future managers, to enhance your personal ability to communicate with people in work organization and thus, affords significant levers for finally improving client satisfaction, employee motivation and corporate good will.
1. To become aware of the methodological toolbox and practices of Business communication in order to develop managerial dimension and assume greater responsibilities in managing people & client relationship.
2. To acquire the abilities for self-insurance, personal openness, independent insight, value sharing and welcoming diversity
3. To work on oneself and develop a new approach of the environment avoiding the pitfall of self-centeredness
4. To approach course content and applications in a useful, practical, managerial way.


  • Written communication in the professional life
  • Networking, relationships, ... and professional life
  • Speech, oral communication
  • Social network analysis
  • Master & Set up delegation with collaborators
  • Master meeting with a group

Cette UE apparaît dans les diplômes et certificats suivants


Cnam - IIM - EPN stratégies - Programmes Master in Management (MIM)
EPN15, 2 rue Conté bureau 31.2.31
75003 Paris
Tel :00 33 1 58 80 85 64
Sophie Le Liboux - Alice de la Pradelle

Voir les dates et horaires, les lieux d'enseignement et les modes d'inscription sur les sites internet des centres régionaux qui proposent cette formation

Enseignement non programmé s'il s'agit d'un diplôme, d'un certificat ou d'une UE ou enseignement qui ne fait jamais l'objet d'une programmation s'il s'agit d'une UA ou d'une US (le code formation commence alors par UA ou US).